Before check-in, Kidron House Hotel operates on a 48-hour cancellation policy and the first 2 nights’ stay will be charged if not cancelled within the time period specified. 48 Hours before you arrive the full value of your booking will be charged and is non-refundable thereafter. However, Kidron House Hotel will look at individual cases in extreme circumstances.
If payment cannot be taken from your card, we will notify you and allow 24 hours for an update to your card details and full payment of the reservation. If this is not achieved within 24 hours, we will automatically cancel your reservation.
Kidron House Hotel also reserves the right to cancel any reservation if the Hotel Staff suspect that damage might occur to the property or if an underaged guest has reserved a room (please be aware that Hotel Staff may ask for proof of identification before allowing a reservation to complete).
PLEASE NOTE: IF THERE IS ANY DAMAGE TO THE ROOMS OR ANY MISSING ITEMS, THE MANAGEMENT RESERVES THE RIGHT TO CHARGE THE FULL REINSTATEMENT VALUE OF THE PROPERTY DAMAGED PLUS EXPENSES.
IF ANY ROOMS HAVE BEEN DAMAGED OR ABUSED, INCLUDING PROHIBITED SMOKING WITHIN THE PREMISES, WE ALSO RESERVE THE RIGHT TO CHARGE AN EXCESS CLEANING FEE OF UP TO £50.00 AND A NON-SMOKING FINE OF £50.00.